Privacy Policy –Musings From The Maze
Effective Date: 04/07/2025
1. Overview
At Mentoring Through The Maze, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing this website or engaging in our mentoring services, you consent to the practices
described in this policy.
2. What Information We Collect
We collect personal information that is necessary for the delivery of our mentoring services, including:
- Name, email address, and contact details
- Date of birth or age range
- Relevant background information shared during mentoring sessions
- Information submitted via our website forms, emails, or booking systems
- Notes taken during or after sessions for reflective and professional purposes
We may also collect de-identified data for the purpose of service evaluation and
improvement.
3. How We Collect Information
Information may be collected through:
- Direct communication (e.g., email, phone, intake forms)
- Online forms submitted via our website
- Booking platforms or digital tools used for scheduling or payment
- Mentoring session notes (with your consent)
All information is collected fairly and lawfully and only when reasonably necessary.
4. Why We Collect Your Information
We collect your information to:
- Provide mentoring services tailored to your needs
- Communicate with you about bookings, sessions, and resources
- Maintain professional records as part of ethical practice
- Meet legal obligations (e.g., duty of care, mandatory reporting if applicable)
Your information is never used for marketing purposes without your explicit consent.
5. How We Store and Protect Your Information
Your personal data is stored securely using password-protected systems and encrypted platforms where available. We take reasonable steps to:
- Protect against unauthorised access, misuse, or disclosure
- Store data in accordance with ethical and legal standards
- Limit access only to the practitioner (David Kernohan) unless otherwise required by law
Session notes are kept confidential and stored separately from contact details.
6. Disclosure of Information
We do not disclose your personal information to third parties unless:
- You provide written consent
- We are legally obligated to (e.g., if there is risk of serious harm to self or others)
- It is required for administrative or technological support (with strict confidentiality agreements in place)
We do not sell or trade your personal data under any circumstances.
7. Your Rights and Access
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
- Withdraw consent for future communications or data use
To make a request, please email:
musingsfromthemaze@gmail.com
We will respond to your request within a reasonable timeframe (usually within 14 days).
8. Use of Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to improve user experience and
monitor site performance. This may include information such as browser type, pages visited,
and session duration.
You can manage your cookie preferences through your browser settings.
9. Third-Party Tools and Platforms
We may use external services (e.g., MailerLite, Zoom, Stripe, Google Forms) for
communication, bookings, or payment processing. These providers have their own privacy
policies, and we encourage you to review them.
We select service providers that are compliant with relevant data protection laws and take
reasonable steps to ensure your data remains protected.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our
services. The most recent version will always be available on our website.
